Contact us

 


Business hours: 9:30~18:30 (GMT+8), Monday to Friday (excludes weekends/holidays).

  • Due to a local holiday from January 25th to February 2nd, customer service and order fulfillment will be temporarily suspended. Services will resume on February 3rd.
  • The answer you are looking for might be readily available in our FAQ!
  • If you did not find the answer to your question, kindly contact our customer care team by filling out our support web form.
    • For order-related inquiries, please provide complete information. Our customer service team will assist you as soon as possible during business hours. (Friendly reminder: If you have already submitted the form, please avoid submitting it again or sending repeated messages, as this may delay the processing of your request.)
  • If you are interested in becoming an authorized re-seller, have distribution requests or any corporate customizations, please fill out our partnership request.