Scientists

The Minds Behind AirX: Inside the Design Philosophy

An exclusive conversation with the product designer and engineer who created RHINOSHIELD's most technically ambitious phone case to date.

8 29, 2025

Reading time: 8 min

The Minds Behind AirX: Inside the Design Philosophy

Did you know that most phone cases claiming military-grade protection only safeguard the appearance of the devices, not the internal functionality of your phone?

That day, we met with AirX's product designers and engineers in the office, with dozens of test prototypes spread across the table — some deformed, others covered in scratches, all bearing witness to the birth of this revolutionary protection system. Starting from one key discovery to redefining what protection truly means, this is the complete story behind AirX.

2.jpg

From drop data to design thinking: "Is external protection really enough?"

The concept behind AirX can be traced back as early as 2022, stemming from a question that emerged after years of rigorous testing. RHINOSHIELD has always prioritized military-grade protection, but through countless drop tests, the team began noticing a troubling phenomenon: phones appeared intact after impacts, yet showed internal malfunctions from camera focus issues to sudden system crashes.

After analyzing various drop performances and gravitational impacts from different angles, the team realized that traditional military-grade drop standards simply couldn't address the real protection needs of modern smartphones. This pivotal discovery prompted the team to step back and actively seek new inspiration: How could they truly "redefine the value of drop protection"? Moving from simply focusing on exterior shell protection to comprehensively safeguarding complete phone functionality. This breakthrough philosophy became the core driving force behind transforming the AirX concept into reality.

Q: How did this discovery change your understanding of protection?

Fee, the Designer: "It was strange! The phone looked fine externally, but some critical internal components were damaged. This forced us to fundamentally rethink what protection truly means in today's world. If we only protect the exterior while the phone's internals get damaged, does protection still have any meaning?"

3.jpg

Protection doesn't have to be hard: We chose the "air cushion" path

QQ: How did you first start thinking about using "air cushioning" for protection?

Fee, the Designer: "It actually came from a pretty fundamental question we asked ourselves. Traditional protection usually means making the outer shell harder and thicker, but we wanted to do more than just block external force. We wanted to protect the phone's fragile internal structure from the inside out. So we flipped the question: 'What if we're not protecting how something looks, but protecting its core systems? How would we design that?'”

This led the team to study fields that really understand impact management: sports protective gear, prosthetic shock absorbers, motorcycle helmets, and even something we all know: air-cushioned sneakers. These inspirations brought out an important core value: maybe protection doesn't have to be about meeting force with force, but about “absorption” and “bounce-back.”

Q: Why did you ultimately lock in on air cushioning as your core protection system?

Fee, the Designer: "Looking back, it seems so obvious (laughs), but the real challenge at the time was designing something that could effectively absorb impact without making the case thick and hard to grip. The air cushion concept sounds simple, but what we needed wasn't something that 'looks like an air cushion.' We needed to engineer an internal system that could actually distribute force and bounce back quickly."

Q: Where was the technical difficulty?

Ronald, the Engineer: "We observed that technologies like automotive airbags and sneaker midsoles aren't just physically effective. They also create that psychological sense of 'safety' and 'connection' for users, which was equally important to us. From sketches to actual testing, we went through round after round of refinement, ultimately creating an air-chambered internal framework embedded within the case that effectively distributes impact forces while reducing the risk of internal damage."

Fee, the Designer: "Here's a fun inside secret: After confirming the design direction for this air-chamber framework, our team traditionally gives each inspired concept an internal nickname. This breakthrough came entirely from Ronald's contribution, so we all call it 'Ronald's Chamber.' This name not only honors the source of inspiration but also preserves a memory of that challenging yet deeply rewarding development journey."

These processes led the product design and development team to redefine the true meaning of protection: genuine protection isn't about how solid you make the outer shell, but about understanding the principles of impact and delivering the sense of security that users truly seek.

4.jpg

Design, test, tear it down and start over: The tug-of-war from lab to mass production

Q: What was the biggest challenge during development?

Fee, the Designer: "Material selection was absolutely the biggest hurdle. We had to find the perfect balance between impact absorption and shape recovery. If the material is too soft, it gets compressed before it can effectively disperse the impact force. On the other hand, if it’s too hard, it may deflect some impact but falls short of meeting our highest standards for protection."

Beyond material challenges, AirX also brought unprecedented production difficulties. Traditional bonding processes couldn't be applied due to transparency and structural requirements, and the team constantly encountered visual defect issues, including lines, seams, and deformation. To maintain quality and appearance standards, the team modified production plans countless times, constantly adjusting from product design to mold structure, rethinking better approaches, and repeatedly validating with engineering results, gradually refining the product to its ideal state.

Ronald, the Engineer: "We even evolved our testing protocols and expanded our lab testing equipment scale, using more precise qualitative and quantitative data to evaluate drop test results because no one in the market was assessing this type of internal impact or establishing standards for it."

The most memorable part of the development process? The rapid, hands-on feedback loop between design and protection performance. The team would sketch a new structure in the morning, 3D print it with their in-house materials, and run drop tests that very same day. They’d gather the data, discuss what worked and what didn’t, then head straight back to the sketchbook for the next cycle.

Q: What did this rapid iteration bring you?

Fee, the Designer: "Over 70 rounds of iterative testing, the process was fast, intense, and surprisingly insightful. Every iteration taught us something new about materials, design structures, and even the specific angles where phones are most vulnerable during drops. These discoveries directly influenced our cushioning pillar design in AirX."

5.jpg
6.jpg

More than protection — it's a feeling of peace of mind

"People's first impression of AirX is usually this 'squishy feel,'" the designer explains. "It's not just the surface feel of the material, but a precisely calibrated compression-rebound mechanism — like a shock absorber that compresses appropriately then bounces back quickly. It's both practical and emotionally connective. You can feel the sense of security just by holding it in your hand."

One unexpected detail? The sound.

Q: Was sound design also a consideration?

Fee, the Designer: "We discovered that when AirX hits the ground, it doesn't make that harsh or frightening sound like traditional phone cases. It's steady and soft, giving you that immediate feedback that 'everything's okay.' In that instant of sound, you can hear the protection at work, and this subtle emotional reassurance is something regular phone cases can hardly provide."

This emotional design layer, including the soft touch, the muted drop sound, and the enveloping grip, ultimately became just as important as the technical breakthroughs.

Fee, the Designer: "For us, AirX isn't about changing how phone cases look, but about changing what people expect a phone case to do."

7.jpg

From those deformed prototypes after testing in the lab to the resilient AirX in your hands, every detail tells the same story: true protection is AirX turning air into the world's softest armor.

The next time you hear that steady thud when your phone hits the ground, remember that it's not just a sound. It's over 70 test iterations, countless sleepless nights, and one team's answer to what it truly means to feel secure.

AirX. Redefining what protection means.